الرياض

نظام The General Authority of Civil Aviation (GACA) today issued its monthly report on the performance of the Kingdom's domestic and international airports for March 2025, based on 11 key performance indicators. The report aligns with GACA's strategic directions to improve services provided to passengers, raise service quality, and enhance the passenger experience at the Kingdom's airports. The report ranked King Khalid International Airport in Riyadh, King Fahd International Airport in Dammam, King Abdullah bin Abdulaziz International Airport in Jazan, Al-Ahsa International Airport, and Al-Gurayat Airport among the top-performing airports. Airports were categorized into five groups. In the first category for international airports with more than 15 million annual passengers, King Khalid International Airport in Riyadh ranked first with 82% compliance, surpassing King Abdulaziz International Airport in Jeddah, which came second with 73% compliance. In the second category for international airports with 5 to 15 million annual passengers, King Fahd International Airport in Dammam secured first place with 91% compliance, while Prince Mohammad Bin Abdulaziz International Airport in Madinah recorded 82% compliance. In the third category for international airports with 2 to 5 million annual passengers, King Abdullah bin Abdulaziz International Airport in Jazan ranked first with 100% compliance, followed by Abha International Airport with 100% compliance, with King Abdullah bin Abdulaziz International Airport in Jazan outperforming Abha International Airport in meeting performance standards. In the fourth category, for international airports with fewer than two million passengers annually, Al-Ahsa International Airport secured first place with 100% compliance, outperforming all competitors in average waiting times for arriving and departing flights. In the fifth category for domestic airports, Al-Qurayyat Airport secured first place with 100% compliance, outperforming all competitors in average waiting times for arriving and departing flights. GACA evaluates airport performance based on 11 key indicators, including passenger wait times at check-in, baggage claim, passport control and customs, as well as standards for travelers with disabilities. The criteria are designed to align with global best practices.المدني

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قم بتقييم تجربتك الرقمية – استبيان 2025

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