News

The General Authority of Civil Aviation (GACA) has released its monthly report on the performance of Saudi Arabia's domestic and international airports for February 2025, based on 11 key performance indicators. The report aligns with GACA's objectives to enhance service quality and improve the overall travel experience at the country’s airports.

The report highlights the top-performing airports, ranking Riyadh's King Khalid International Airport, Dammam's King Fahd International Airport, Jazan's King Abdullah bin Abdulaziz International Airport, Arar International Airport, and Al-Qurayyat Airport among the best. Airports were categorized into five groups based on annual passenger traffic.

In the first category, for international airports handling more than 15 million passengers annually, Riyadh's King Khalid International Airport ranked first with 82% compliance, followed closely by Jeddah's King Abdulaziz International Airport, also at 82%. However, Riyadh’s airport outperformed Jeddah’s in meeting key criteria.

In the second category, for international airports with five to fifteen million annual passengers, Dammam's King Fahd International Airport claimed the top spot with 91% compliance, while Madinah's Prince Mohammed bin Abdulaziz International Airport followed with 82%.

In the third category, for international airports with two to five million annual passengers, Jazan’s King Abdullah bin Abdulaziz International Airport and Abha International Airport both achieved 100% compliance, with Jazan’s airport scoring higher in performance standards.

In the fourth category, for international airports with fewer than two million passengers annually, Arar International Airport secured first place with 100% compliance, leading in average waiting times for arrivals and departures.

In the fifth category for domestic airports, Al-Qurayyat Airport secured first place with 100% compliance, outperforming all competitors in average waiting times for arriving and departing flights.

GACA evaluates airport performance based on 11 key indicators, including passenger wait times at check-in, baggage claim, passport control and customs, as well as standards for travelers with disabilities. The criteria are designed to align with global best practices.