Complaints & Suggestions
Laws & RegulationsCustomer Care Center
Complaints
Suggestions
Passenger’s Rights and Obligations
Reports
Get In Touch
Customer Care Center Communication Channels:
| Channel | Working hours | Response Time |
|---|---|---|
|
Email: 1929@gaca.gov.sa |
Sunday to Thursday from 8:00 am to 4:00 pm | 60 minutes |
|
Free Toll Number: 1929 |
24/7 | 20 seconds |
|
International number : +966115253333 |
||
|
Twitter Account: GacaCare@ | 24/7 | 60 seconds |
|
Whatsapp : 0115253333 |
||
|
Support in Sign language : Click here |
Sunday to Thursday from 8:00 am to 4:00 pm | 20 seconds |
All interactions through the communication channel are recorded for the purpose of quality and improving the services provided to beneficiaries. For more information, please see the privacy policy.