Establish Special Coordination Unit Directly Related to GACA President


 

Riyadh, 9 September 2017
The president of civil aviation authority Mr. Abdul-Hakeem, he directed for comprehensive study to improve the services that provided to passengers, especially pilgrims with all actors working at airports like government bodies and service providers companies.
He also directed the establishment of an administrative unit directly related to him to coordinate and control the services quality provided to passengers after repeated observations.
 
The president also inspected king Abdul-Aziz international airport facilities, and he discovered the remarks that led to accumulation of luggage and congestion of terminals during last days. He also stressed that the Authority responsibilities is to ensure from the integration of improvement and efforts of the actors at the airport. During his visits in the last days, he noted lack of services quality resulted by many factors, including the airport infrastructure or through poor coordination with the operators where is more than 27 government and security in addition to provider services companies. The authority also carry out important role in coordinating these efforts.
 
He stated that, referred to the remarks that observed during the last days and through the immediate follow-up of everything at terminals by comprehensive study to improve the provided services for passengers in participation with government and privet bodies. .that aims to control quality services and improve the coordinate system set up necessary procedures to implement these services.
He ended his statement, the authority interested to improve traveling and developing air transport industry in kingdom.
 
 
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