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Complaints & Suggestions | Laws & Regulations
العربية

Passenger’s Rights and Obligations

Checked Baggage

Flight Cancellation

Downgrading

Denial of Boarding

Flight Delays

Bringing Flights Forward

Tarmac Delay

Stopovers and Successive Carriage

Passengers with Disabilities and Special Needs Passengers

Care and Support
 

For more information, please take a look at the Passenger rights protection regulation below:

  • Passenger rights protection regulation Click Here
 
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Airline's Obligations Passenger's Obligations